For the past few weeks I’ve been troubleshooting a problem with my internet connection. I finally found the solution and want to share the solution, just in case others are having the same issue.
My WAN or internet connection was dropping at least once a day, sometimes 3-4 times per day. Power cycling (unplug/plug back in) the cable modem OR the router would temporarily restore the connection, but this never resolved the problem.
Firmware version 126.96.36.199 for the Netgear WNDR4500 was the source of my problem. I rolled back to the previous version V188.8.131.52_1.0.40 and BINGO, my internet connection was stable once again!
You can download V184.108.40.206_1.0.40 from the Netgear Support Website for the WNDR4500, click on “Get More Downloads” for the list of previous firmware.
Once you download the firmware, access the router’s admin panel through a web browser. By default the address is: http://192.168.1.1/. Once logged in, go to the advanced tab and select “Router Update” under the administration section.
Here is a screenshot of the router update:
From here it’s straight forward, click browse, find your V220.127.116.11_1.0.40 file and upload to the router. After rebooting the system, you should be FIXED!
Hopefully Netgear is able to fix whatever issue they are having with V18.104.22.168, which was released in May 2013. Running the latest firmware is normally a good idea, USUALLY fixes bugs and strengthens security of the hardware.
Hope this helps, what frustration! My broadband provider offered to come out and check the lines, with the usual warning…if it’s determined the problem is with your equipment, we will need to charge for the service call. Love that… I’m glad I said “no thanks”.
Trying out WordPress 3.6 “Oscar”, this post is formatted as a STATUS post. Check, Check…is this thing on?